Piedmont Family & Occupational at 219 Parker Road in Danville, Virginia

Customer Reviews about Piedmont Family & Occupational

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  Do not get me wrong, dr. Addis is a good doctor. But his receptionist and billing person ruined my whole experience with them. The receptionist had always been rude but today was the last straw. I went today knowing i had a scinus infection, they asked if i had insurance now and i did but i know i had given it to them previously but i pull out my card anyway. They only look at one side of my card which happend to be the wrong side which was my out of network provider and told me they dont accept my insurance based on my out of network provider (insurance b)when they do accept my in network provider insurance (insurance a). They were so insistant on it and wouldnt listen to me at all and talked to me as if i didnt even know my own insurance. I just finally said whatever and paid half of the 70 and they said theyd bill insurance b for the other half but that service provider would likely send a bill. I kept trying to tell them through all my dizziness and sicklyness i had insurance a. Even when i said id pay half to the billing person, the receptionist rudely asked if id rather go to the two urgent cares in town instead which would easily charge me $180 today. I said no but she was very insistant almost as if she didnt respect me as a human nor my decisions. I finally told her no thats final just let me pay half. She rolled her eyes and took her own sweet time as i was standing there dizzy and coughing before she finally asked for the money. Even after the fact of the receptionist, i heard a nurse saying to the doctor with very much attotude "she doesnt have insurance... well... she does but we dont accept it." I came home after my visit and getting my meds and looked it up on the insurance information and they do take my insurance they were just looking at the wrong one weather by accident or on purpose. I have kinda felt like ever since going there my first time that the receptionist didnt want me there and asking me to go to an urgent care where i would be paying MORE was very very rude. Im not saying do not go here, i think certain people would be accepted here more than others, and dr addis is very good. His staff is just very stuck up, lazy, rude, and incompetant.
  March 02, 2017

  by AnimeBunneh

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